Manager, Change Management (Singapore)
KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 138 countries and territories with more than 276,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.
Job Description
The Change Manager is responsible for leading and coordinating the program’s change initiatives. This role develops, implements, and manages change strategies that cut across transformation processes, adoption activities, and communication channels. The focus is to guide the organisation through change using structured methodologies and strong stakeholder engagement.
Key Responsibilities
Change Strategy & Implementation
- Apply a methodical approach to manage transformation of processes, systems, and organisational objectives.
- Develop and implement strategies to impact and control change, including identifying resistance, risks, and crafting effective interventions to support adoption.
Stakeholder Management & Engagement
- Manage the people side of change to achieve desired outcomes.
- Focus on helping individuals and teams engage with, adapt to, and use the change in their daily operations.
- Build relationships across departments to ensure alignment and adoption.
Communication & Adoption Activities
- Lead communication efforts across the program to ensure clarity, consistency, and stakeholder readiness.
- Coordinate adoption activities such as workshops, briefings, and training sessions to support seamless transition.
Monitoring, Reporting & Continuous Improvement
- Track and monitor change progress, adoption metrics, and stakeholder feedback.
- Modify the change plan when necessary to ensure effective implementation.
- Provide timely updates and insights to the Program Director and leadership.
Experience & Qualifications
- Certification(s) in Change Management (e.g., Prosci, ACMP, CCMP) are highly preferred.
- Training or proven experience in organisational development or transformation is an advantage.Prior experience driving change initiatives in complex environments.
- Strong exposure to transformation programs, stakeholder management, and organisational readiness assessment.Exceptional communication and interpersonal skills.
- Proven ability to build consensus, manage expectations, and collaborate with diverse stakeholder groups.
- Solid understanding of change management processes, tools, and methodologies.
- Experience working with technology solutions and leveraging digital tools to support change initiatives.
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Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.
At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.