Platform Services Engineer

Function(s):  Corporate Services
Work Type:  Permanent
Job Categories:  Experienced Hires
Start Date for Applications:  11-Aug-2022
Closing Date for Applications: 

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

 

The Platform Service Engineer role is a member of Platform Service Enablement team within the Regional Delivery Centre (RDC) based in Singapore that focuses on delivering key global services to member firms across Asia Pacific region (ASPAC region), in the most cost efficient and effective way. 

 

The primary function of this role is to delivery cloud based platform services such as Microsoft Azure IaaS, PaaS and common IT platform services to enable greater agility with fulfillment of the firm’s growth initiatives. 

 

Job scope:

  • Provides IT operation support and maintains the operational steady state.
  • Support and maintain a delivery platform that provides the stability, scalability and availability demands of the business through infrastructure lifecycle, improvement and standardization strategies.
  • Responsible for ASPAC RDC’s operation environment management as per the firm’s technology standard, policy requirements, procedures or industry best practices.
  • Lead or participate in system, business solution or new technology implementation projects as subject matter expert.
  • Assist ASPAC member firms with network integration and migration requirements.
  • Serve as the Technical Support expert and capable of handling escalations, incidents, outages and platform related challenges.
  • Assist with implementing upgrade/refresh programs, customer deployments/migrations and regular patching.
  • Ongoing management and delivery of Azure Environments to agreed OLA (Operation Level Agreement) and SLA (Service Level Agreement).
  • Stay current with technology through continued education, professional association, networking and coordinating regular software and hardware evaluations.

 

Requirements:

  • Bachelor’s degree from an accredited college/university or equivalent professional experience.
  • Proficient verbal and written communication skills.
  • Minimum of 2 years proven experience on platform services operation or service provisioning: Microsoft server operation systems, core IT infrastructure, WAN & LAN networking, Firewall and Network Proxy, Storage and Backup.
  • Working knowledge of ITIL processes, change management and project management.
  • Ability to collaborate with other IT disciplines (e.g. Storage, Platform, Application) to troubleshoot and resolve complex problems.
  • Cross skilled and able to support the Cloud System stack comprising of Server, Backups, Storage, Network & Application layers.
  • Microsoft Azure IaaS and PaaS experience in configuring, provisioning and deploying solutions specifically at the network layer is required.
  • Awareness of other Public cloud services (e.g. AWS, GCP) suitable for an enterprise environment is a plus.
  • Knowledge of CI /CD Systems, such as Azure DevOps server and Azure DevOps services is a plus.
  • Capable of strategic thinking and of moving strategic plans into action.
  • Highly self-motivated and able to effectively execute tasks in a high-pressure environment.
     

 

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only. At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.